President & CEO
VP Sales and Operations
Call Center Manager
Training & Launch Coordinator
Outbound calling really works! MedContacts has proven that fact with hundreds of successful outbound calling campaigns directed toward decision makers in the medical, dental and optical industry.
Headquartered in San Diego, MedContacts is a division of Business to Business Marketing, a premier direct marketing firm established in 1999 that specializes in demand generation and customer retention programs. MedContacts has been designing and executing strategic outbound calling campaigns on behalf of clients from coast to coast. MedContacts’ clients enjoy a steady stream of new sales opportunities and an on-going solidification of customer relationships.
MedContacts can support an existing sales team by providing additional resources or act as a completely outsourced calling partner. Whether products are sold through an in-house sales team, a field sales team, independent reps or a reseller network, MedContacts’ services are the perfect complement to help increase sales and marketing effectiveness.
MedContacts has extensive experience working with most major CRM systems for lead management, including Salesforce.com. MedContacts can call directly from your CRM system, providing you with real time feedback on all calling activity. Our Salesforce.com Administrator will work with you to create marketing campaigns, custom fields for capturing critical market data and campaign dashboards to track and measure program effectiveness. Leads are tasked directly to your sales reps or reseller partners in real time. And, all call results and data is maintained in your CRM ensuring complete program visibility and control and consistent CRM utilization across your organization.
Tonnia Strand is the Founder and President of MedContacts. She has an extensive background in sales, marketing and customer service and brings that expertise to bear to ensure every calling campaign is successful. She has a true passion for sales and an uncompromising commitment to customer satisfaction. Tonnia consults with companies, speaks at various associations and conducts prospecting and sales training seminars. She brings her Cold Calling with Class™ and Outbound Calling by Design™ educational programs to clients with in-house calling teams.
MedContacts has become the marketing firm of choice for some of the nation’s most innovative companies, from start-ups to industry giants. MedContacts has created and improved its methodologies to ensure clients gain a return-on-investment that is generous, measurable and sustainable.
Call us at 888.673.8199 x217 or email us at [email protected] to learn more about our outbound calling services or training programs.